Acceptable Use Policy

Effective date: 01-09-2026

1. Purpose

This policy forms part of the SchoolRev Terms of Service. It protects schools, families, staff, SchoolRev and the integrity of the platform.

2. Permitted use

Use SchoolRev only for the authorised school/organisation’s legitimate internal operations, in accordance with applicable law, the customer agreement, privacy obligations and documented role permissions.

3. Prohibited conduct

You must not:

• access or attempt to access another school’s, user’s or parent’s data;
• share credentials, evade multi-factor authentication, defeat access controls or use another person’s account;
• upload malware, malicious code, deceptive files or unlawful content;
• use the service for fraud, impersonation, harassment, discrimination, unlawful surveillance or misleading communications;
• enter inaccurate bank-account details, fabricate payment evidence, alter audit records or use automation to bypass authorised verification;
• scrape, probe, overload, reverse engineer, interfere with or disrupt the service except as law permits;
• use platform data for unrelated marketing, sell it, or disclose it without lawful authority;
• process children’s or sensitive data without the necessary authority and safeguards; or
• violate applicable law, third-party rights or an order of a competent authority.

4. Security and reporting

Keep devices and passwords secure, use supported browsers, promptly remove departed users, review roles regularly, and report suspected unauthorised access, data loss, fraud or security weaknesses immediately to [SECURITY EMAIL OR INCIDENT URL]. Do not publicly disclose a suspected vulnerability before allowing SchoolRev a reasonable opportunity to investigate.

5. Enforcement

SchoolRev may investigate a suspected violation and take proportionate action, including warning, limiting access, suspending affected accounts, preserving evidence, removing prohibited content, notifying Customer, and reporting matters where legally required. We will normally provide notice where safe and lawful, but may act immediately to protect people, data or the service.

6. Contact

Questions or reports: schoolrev@thetechvilla.com.